ATMs can be a wonderfully convenient way to bank in-person, but they can also be a convenient spot for thieves looking to grab some crisp cash. We care about our members here at Gulf Coast Community Federal Credit Union and want to help keep you, and your accounts, safe. The following list provides helpful tips that can prevent theft, robbery, and fraud at the ATM.

  • Be aware of your surroundings, particularly at night. If you observe or sense suspicious activity, do not use the machine at that time. Choose well-lit ATMs and consider having a friend nearby if you visit one at night.
  • Have your card ready-to-use before approaching the ATM. Looking through bags or wallets for your card may distract you from your surroundings.
  • Visually inspect the ATM for possible skimming devices. Potential indicators can include sticky residue or adhesive used to affix a skimming device, damaged or crooked pieces, loose or extra attachments on the card slot, or noticeable resistance when pressing the keypad.
  • Shield your PIN number entry with your hand or body to prevent others from learning it.
  • Take receipts and transaction records with you.
  • Do not count or display money at the ATM. Immediately put the money in your pocket or bag and count it later.
  • At drive-up ATMs, be sure passenger windows are rolled up and all doors are locked.
  • If you park and walk up to an ATM, be sure to lock your car.

Protecting your ATM/Debit card itself is also important. Some ways to do so include:

  • Keep your card in a safe place, just like cash, credit cards and checks.
  • Don't leave your ATM/Debit card lying around. Notify Gulf Coast Community Federal Credit Union immediately if you suspect your card has been compromised.
  • Keep your PIN a secret. Don't write it down -- especially on the back of your card.
  • Never give any information about your ATM/Debit card or PIN over the telephone. If you receive a call from someone claiming to be Gulf Coast Community Federal Credit Union -- or even a law enforcement officer -- do not do so. Hang up and contact Gulf Coast Community Federal Credit Union and local police instead.

Contact us if you have any questions. The safety of our members is paramount to us at Gulf Coast Community Federal Credit Union.